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"If you live in a perfect world, there wouldn 't is a requirement of those responsible. However, the reality is, we live in a world. "Imperfect; — Bryce 's Law INTRODUCTION There is an old joke that a new manager was employed by a company to take the direction of an operation. While the new manager was entering in his office happened in order to strike in his predecessor who was preparing to go. The new manager has asked if there were council the former head could offer sull'assumere its functions. the former head said he had noted advice for his successor and had arranged in three envelopes in the desk marked the "1," "2" and "3" and that should be opened only in case of emergency. The new manager has rice, scrollato their backs it out, and went about his business which does not think anything to envelopes. The managers' s the kingdom began well but inevitably ran into a problem that had no solution. In despair, it seemed to recall the three envelopes open and number 1 who has offered the following advice: "Colpa your predecessor. "The manager felt that this was a way to get intelligent himself out of the hook and used it to good effect. The time went by as much to address the controller to another seemingly impossible transenna. Not knowing what to do, has turned towards the envelope the number 2, which contains a note that read simply: "Reorganize." The manager has considered this had an idea and a healthy set about the reorganisation of its operations. Organization Tables were redesigned, descriptions of work have been modified and new office supplies and equipment obtained. The reorganization has topped the managers' behavior but he s finally has worked in a crisis that tax his skills as responsible. At a total loss as to what to do, the manager has turned in desperation to envelope the number 3 that included a note that read, "Prepare three envelopes." Laughing how could this anecdote, there is a bit of truth in it. Too often people increases above their level of expertise to undertake the work of responsible. Lascilo give an example, in information technology systems, the first work that a graduate of the university typically requires in this area is to a programmer. While the time progredice and the programmer excels in its functions, is promoted to higher programmer, to the analyst, the superintendent, then to the person responsible. In this plan of action, the responsible person is still a programmer inside Sheep 'clothes S. The point is, people too often is given the title of responsible without any knowledge or skills in how to do their work. Companies both spend a lot on the rapid technological device, but slightly above administration. Consequently, this is a guide for those of you who aspire to become in The sponsor or recently was promoted to a position of and is at a loss as to how to implement your functions. This is not necessarily a guide for someone with a mentality and only abbreviated see your work as nothing but a stone being pure step on your career path. Then again, perhaps this is for you after all. If there proved to be a productive the controller, new opportunities will you. But no face the error, the lessons inculcate here is not suitable for someone with a "rapidly and dirty" mindset but rather for someone conscientious about their work. LIABILITY OF SUPPOSIZIONE There are more that the administration made a new qualification, a new office, and everything else adorn the accompanying it. These ornaments can be pleasant, but dandi are not you just because you're a nice fellow, you are guadagnarlo thought. More than anything, administration is about responsibility. Considering that the specific worker is concerned only about himself, the responsible person is responsible to his superiors put into effect the policy and get a job fact and, to his subordinates that depend on his judgement and skill. If you does not have the mental acuity to accept responsibility, then being a responsible is not for you. Its best hours recognize this before it is too late. As example, I have a friend who is an expert craftsman who works for a machine tool company in Cincinnati. The skill and its implementation, has interfered the eye of top administration who promoted to manager in hopes he could correctly guide the workers minors. Unfortunately, being a good manager was unnerving to him. Now, instead of just worry about the production of quality product himself, had to worry about the work of employees under him. This was more than could treat and has developed an ulcer. The effort was simply too much for him and asked him to postpone the troop of workers. At its accreditation, has understood its limitations. Unfortunately, many and proof do bluff their way through their career. Sometimes interferiti obtain, many times that are not. CONOSCA TRADE The first thing you should know as a manager is the trade of your company and where you have adapted in the scheme. Years ago, my father was employed by Quaker Oats Company in Chicago as director of MIS. During his first few weeks, took a course of arrest in as Quaker 's trade has worked. He has seen everything from the production of cereals and biscuits for the production of the dog (Ration of Ken-l). Passing through this indoctrination, came away with understanding of how the trade has worked and who his department would have been in order to serve. Too often managers and employees lose sight of the company 'view of whether a general sense. If the company 's mission is forgotten or poorly understood, then there is a tendency for areas to work on the disagreement with the rest of company. This, of course, is counterproductive. For example, I have seen far too many people in the departments of information technology that honestly believe trade their company was not planning and delivery of products or services offered by the company. To adequately serve the company, is essential responsible expands its horizon and take a more comprehensive look to trade. To correctly understand a business, a manager should know: The products and / or services offered by the company. As the trade is organized and who is responsible for what. What the company 'priorities currents s are. The company 's market This includes the types of customers servisce, who fights with competitors and suppliers / suppliers works with. The management policies of the company (for example, policy manual). The corporate culture in terms of acceptable expressed or implied forms of behaviour (social structure). The Japanese refer to this wider perspective in mind as "360 Degrees." other words, in an age of specialization, it is wise to be informed of the overall picture Trade, and then understanding the factors influential they may be considering. MAKE YOUR RUN AS A MARKETING DEPARTMENT Even if the controller will have responsibility over only part of trade (either a division, department or group) is unwise to think of your area as trade independently. This is not to suggest to develop a non-conformist attitude nell'opposizione objectives and corporate culture, but for organizational purposes. Assuming the role of a separate business, the responsible person is more inclined to exercise good judgement, the fire effort necessary work, consider the risks, and develop an entrepreneurial spirit. Establishing your business begins with a complete understanding of products and / or services your area is required to produce and process necessary to produrrli. This is not necessarily the same products and / or services as offered commercially by the company, but rather components them. Without regard to their greatness, think them as the "goods" finished; your business is responsible for production. From this point of view, we can begin production of measurement (your department 's owns GNP). Just as important is to know the company 's trade, it is important to the head to understand his department 's trade for correctly functions within its scope. This includes: Knowing the products and / or services to be produced by the department with the processes required for produrrli. Knowing your customers (to improve serviscali). Knowing your suppliers (to improve serve you). Knowing your working relationships within the side so that capita your department 'alliances as if work with them. In order to establish your business you need three things: Infrastructure defined – as represented by a simple   table and descriptions of work-related. Budget financial management. In this sense, the ability to use spreadsheets   should be considered a prerequisite for the work of responsible. Invention of a   the estimate is relatively easy, adhering to it is another matter altogether. Test your resources of the machinery, and so you uomesse   familiar with the willingness and ability of your resources. To   Skills inventariano is invaluable for resources cataloganti, forward   with their skills and competence. It may also highlight weaknesses   required training or additional resources. In addition, a project   The system of administration (PM) is useful for the study of resource   breakdowns and control activities. For more information, see: Number 15 – Creating an inventory of skills – March 14, 2005 http://www.phmainstreet.com/mba/ss050311.pdf "PRIDE" Management of projects http://www.phmainstreet.com/mba/pride/pm.htm A department of human resources can also offer the assistance in this regard. These three articles (infrastructure, preventive and inventory) are useful for establishing the scope and contours of the department, as parameters that azionerete below. Finally, understand the owners of your business and its board of directors As represented by your superiors and perhaps lateral relations. Thinking in terms of trade self -

Tim Bryce

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